VIDEOGUYS.COM
WE ARE THE VIDEO EDITING
& PRODUCTION EXPERTS!
10-12 Charles Street, Glen Cove, NY 11542
800-323-2325
Local Phone: 1 (516) 759-1611
24-hour Fax: 1 (516) 671-3092
E-Mail sales questions to sales@videoguys.com
Videoguys.com is family owned and operated and has proudly served videographers and producers like you for the past 25 years. For three generations, we have been shooting footage of our growing families and have spent countless hours editing. We actually install and use the equipment we sell and we love to share our experience and expertise with you.
Whether you’re a beginner or professional, our knowledgeable Videoguys Team is available to answer all of your questions before, during and after the sale. We’ll even stand behind our recommendations with a 30-day money-back guarantee and FREE tech support – a customer service policy unmatched in the industry!
We have always been committed to providing the best customer service and support in the industry. We realize that most of our products can't be found in your local computer or electronics superstore and, if you do find them, the clerk behind the counter usually can't offer much help or information about video editing. That is why we go to such efforts to make sure our advertisements and this website provide you with as much information as possible. We have a great team of salespeople, customer service reps and tech support experts. When you call us 800-323-2325, we will take the time to talk to you, evaluate your needs, listen to your concerns and then recommend the perfect system for your budget. If the system we recommend should fall short, we will gladly take it back for refund or exchange. Our Customer Assurance Program is much more than just a 30 day satisfaction guarantee. It is our pledge to you that as long as you are willing to work with us, we will keep trying to get your system up and running. We want you to be editing as fast and as easily as you do!!
Our beautiful 4 color ads can be seen each month in all of the leading industry magazines including: Videomaker, DV, Studio Monthly, Digital Photographer, Post, Videography, Digital Content Producer, HDVideo Pro, Millimeter, Creative Cow and EventDV.
The Videoguys are also active supporters and participants in the Creative Cow forums, FreshDV, Video University, DVInfo.net, Avid Media Composer forums and much more.
Our original website was launched in the summer of '95. The Videoguys.com website went live in May of 1997. As you can see we've been on the web & internet since the beginning. Some time in mid 2005 we'll get our 5 millionth visitor! Our own Gary Bettan, aka The Videoguy, can been found participating in on line discussion groups, message boards and user groups all over the web - offering free advice and technical support to digital videographers all over the world! The Videoguys.com has been recommended by most of the leading publications and you'll find links back to us on almost every website having anything to do with video editing. We are the video editing and production experts!!
An interview with Adobe vendor Gary Bettan of Videoguys.com
In the second part of our Intro to CS5.5 workshop, I talk with one of the most widely recognized dealers in the NLE business, Gary Bettan of Videoguys, to get his perspective on Adobe Creative Suite from a vendor’s point of view. We discuss the history of his company and outline some of the buyer’s guides and other resources available at the Videoguys web site, such as their system configurator and their suggested do-it-yourself builds for a PC-based editing system. We also discuss some of the most popular hardware & software peripherals for Creative Suite, and a variety of other topics (run time: 16 minutes).
Video Workshop: An Introduction to Adobe CS5.5
Videoguy's Privacy Policy
For more than 20 years, Videoguys.com / The Electronic Mailbox has worked hard to build relationships with our customers based on respect and integrity. We're aware of the of the trust and confidence you demonstrate when you visit our website and provide us with information. We promise that we will treat your information with the same honesty and sensitivity that we have displayed throughout our company's history.
Our goal has always been to provide the best customer service and support in the industry. In addition to our 30-day money back guarantee and availability to free tech support we are constantly utilizing new technology to better meet your needs. Some of these new features like the monthly e-newsletters and the Videoguys' Forums require your personal information. After all, we couldn't e-mail you the latest news without your e-mail address and it's nice to read a post from someone who has an identity. Another obvious time when you will be asked to share your personal information is when you are ready to place an order in which case billing, shipping and financial information must be collected to fulfill your request. The question this privacy policy addresses is "What will we do with that information?"
We will NEVER share your financial information with anyone other the banks whose authorization is necessary to approve the order. Every credit card number provided to our company will be treated as if it was our own whether it is provided over the phone or by using our secure online order system. Our website protects the security of your personal information by using Secure Sockets Layer (SSL) software, which encrypts information you input. We do not reveal your credit card number when we confirm your order.
When you place your order and/or when you request that we send you information we may share your name and mailing address with a few carefully selected marketing partners. We may also provide some of our vendors with your contact information so that they may contact you directly for product support, tech bulletins and upgrade information. This is a great way to make sure you are getting the most from your purchase and your relationship with us. If you would prefer that we do not share the information just tell your salesperson or complete any of the simple unsubscribe requests included with every correspondence.
If you have any questions or concerns about your privacy please call us toll-free at:1-800-323-2325; e-mail us at videoguy@videoguys.com; or send a letter to: Videoguys, 10-12 Charles Street, Glen Cove, NY 11542.